Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can resolve remote control issues the same day you call. Our technicians carry common replacement remotes and can reprogram most systems on the spot. For more complex issues involving the opener's receiver, we typically complete repairs within 24-48 hours.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote problems can stem from several issues: dead batteries (most common), signal interference from nearby electronics, damaged remote circuits, antenna issues on the opener unit, or outdated remote technology. Our technicians diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We offer flexible financing options for new garage door installations, including carriage-style doors. We partner with several financing providers to offer competitive rates and terms. Contact us for a free estimate, and we'll discuss financing options that fit your budget.

Question 4

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance includes: lubrication of all moving parts, safety sensor testing and alignment, spring tension adjustment, track inspection and cleaning, weatherseal inspection, hardware tightening, and a complete safety inspection.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 4-6 hours. Custom or carriage-style doors may take slightly longer. We complete most installations in a single day, ensuring your garage is secure before we leave.

Question 6

Are your technicians certified?

Accepted Answer

Yes, all our technicians are Master Certified and IDA (International Door Association) trained. They undergo continuous education to stay current with the latest garage door technologies and safety standards.